Privacy Policy – Soviero’s Garden Center
Last updated: July 2025
Who We Are
We’re Soviero’s Tri-County Garden Center, your local garden center in High Point, North Carolina. We’ve been helping folks grow beautiful gardens for years, and we take your privacy seriously.
What Information We Collect
When you visit our garden center or website, we might collect:
• Your name and contact info when you sign up for our newsletter or make a purchase
• Your email address if you want to hear about sales and new plants
• Your phone number if you want text updates about special deals
• Your address if you need delivery or want to know about local events
• Payment information when you buy something (though we don’t store credit card numbers)
We also get some basic info automatically when you visit our website, like what browser you’re using and what pages you looked at. Nothing too personal—just enough to make sure our site works well for everyone.
How We Use Your Information
Here’s what we do with your info:
• Send you newsletters about gardening tips and what’s new at the store
• Let you know about sales, events, and seasonal plants
• Process your orders and arrange delivery if needed
• Answer questions you might have about plants or products
• Keep track of what you’ve purchased to help with warranties or returns
• Make our website and services better
We’re not selling your information to anyone. We’re a local business—we care about our community and our customers.
Who We Share Information With
We keep your information pretty close to our vests. We only share it when:
• You ask us to (like when you want something delivered)
• We need help processing payments (companies like credit card processors)
• We’re required to by law
• We use services to help run our business (like email newsletter services)
Any company that helps us out has to promise to keep your information safe and only use it for what we’ve asked them to do.
Your Rights
You’re in control of your information. You can:
- Ask us what information we have about you
- Tell us to update or fix anything that’s wrong
- Ask us to delete your information (though we might need to keep some things for legal reasons)
- Stop getting emails or texts from us anytime
- Choose not to give us certain information (though it might limit what we can do for you)
Just give us a call or send an email if you want to do any of these things.
Keeping Your Information Safe
We take reasonable steps to protect your information from getting lost, stolen, or misused. This includes:
- Using secure systems for storing information
- Limiting who can access your personal details
- Training our staff on privacy practices
- Regularly reviewing our security measures
No system is perfect, but we do our best to keep your information safe.
Kids’ Privacy
Our website and services are meant for adults. If you’re under 18, please have a parent or guardian help you with any purchases or sign-ups.
Changes to This Policy
We might need to update this policy from time to time. If we make big changes, we’ll let you know by email or by posting a notice on our website.
Contact Us
Questions about this privacy policy? Want to update your information or stop getting emails from us? Just reach out:
Soviero’s Garden Tri-County Center
3818 N Main St, High Point, NC 27265
(336) 885-3800
info@sovierosgardencenter.com
We’re here to help with your gardening needs and any questions about how we handle your information.
This privacy policy applies to information we collect at our physical store location and through our website and other digital services.